Last Mile
Agile nationwide delivery solutions built for the final mile
Last Mile Delivery Teesside
Here at Last Mile Logistics we pride ourselves on our ability to provide a first-class logistics operation tailored to businesses large and small.
Our combined 65 years' experience, commitment to transparency, robust systems, and resilience in the face of challenges ensures that our services are primed for the rigors of modern-day delivery and transportation and more than capable of meeting the high standards expected.
Specialists in last mile and two-man delivery
Cost-effective and efficient supply solutions
Nationwide Connectivity
Based in Teesside in the North East of England, our location provides a strategic advantage with regards to last mile requirements, connecting the UK's main hubs in the Midlands to locations in the north of England, the far reaches of Scotland, and the rest of the UK.
Working in close collaboration with our business partners, we ensure a timely and efficient service built on transparency, trust, and integrity.
Services And Solutions
At Last Mile Logistics we've developed a number of sophisticated and efficient solutions to tackle today's last mile challenges and add value to your supply chain. The methods described below are geared to minimize the cost of last mile delivery, ensure transparency, increase efficiency, and improve infrastructure.
Above all, we pride ourselves on the close-knit relationships we have with our clients, most of whom have worked with us for many years. By prioritising open lines of communication and an approachable nature, we create strong working rapports with our clients that results in high levels of service and delivery.
Efficient Logistics Solutions
01
Road Freight
As RHA members, we deliver trusted, secure road transport across a flexible fleet from Sprinters to artics. Choose express, same-day, or next-day options with LTL, PTL, or FTL loads, plus groupage and backload services.
02
Latest Technology
All vehicles feature advanced tracking for full visibility and timed deliveries. Our job management system keeps every movement transparent, accurate, and efficient across the entire supply chain.
03
Warehousing
Our 70,000 sq ft ISO9001-certified Opus Park warehouse offers scalable short or long-term storage for all volumes. Digitally managed and fully flexible, it's built to handle every e-commerce need.
04
Cross-docking
Streamline your supply chain with our efficient cross-docking. We handle everything from inbound scanning to outbound loading, cutting warehouse needs and speeding goods through to the last mile.
About Last Mile Logistics
Based in Teesside and well connected to all major UK hubs, Last Mile Logistics delivers trusted national and regional transport backed by over 65 years of experience. ISO9001 certified and proud members of the Road Haulage Association (RHA), we combine reliable nationwide road freight with a trusted home delivery service across the north of England and Scotland.
Our experienced operations team has built long-standing partnerships with major retail and business brands. We prioritise transparency, efficiency and value, using advanced tracking, smart warehousing and cross-docking to meet today's last mile challenges.
What Is Last Mile?
An increasingly important concept in today's supply chain landscape, "last mile" is the term used to describe the very final leg of a product's journey, most commonly to a buyer's door.
While the original journey from factory to warehouse is commonly done with high volumes going to one location or hub, the low volume and multi-drop requirements of last mile delivery make it traditionally the least efficient part of the shipping process.
With customers these days expecting high levels of speed and visibility, managing this last mile challenge without incurring high costs or taking too much time is of mounting importance for today's businesses.
Today's Last Mile Challenges
The exponential growth in online retail shows no sign of abating, with the Covid-19 pandemic only increasing the delivery service expectations of consumers.
The "Amazon Effect" means that customers now expect new purchases to arrive at their door quicker than ever, adding further pressures to business supply chains and, in turn, making last mile logistics more critical than ever.
This final leg of freight transportation has long been regarded as the most difficult consideration for both business to consumer (b2c) and business to business (b2b) deliveries. It is said that the last mile can account for anywhere between 28% and 58% of the total transport costs.
In rural areas, delivery points can be several miles apart, while stop proximity in urban areas and cities can often be negated by traffic jams and congestion.
Throw in low drop sizes per customer, with one or two parcels per customer the norm, and last mile delivery can present a complex and inefficient process that can be difficult to successfully scale, with delivery costs often disproportionate to the price of the goods being delivered.
Add in customer expectations of free or low-cost delivery, and these costs are often absorbed by the retailer and logistics partners.
This means that companies like Last Mile Logistics are increasingly crucial to the success of modern eCommerce and omnichannel retailers.
By guaranteeing efficient last mile deliveries, shippers are able to get their products to end consumers in fast and cost-effective ways.
How Transportation Requirements Have Changed
Before online shopping took off, retail was focused on physical stores in towns and cities. Goods were delivered in bulk to single locations through wholesalers and distribution centres, and customers collected items themselves. Deliveries were mainly B2B, with fixed routes, key contacts and strong logistics systems keeping costs for labour, packaging, fuel and equipment low.
The rise of eCommerce completely changed this model. Instead of bulk shipments to one place, there’s now a constant flow of smaller, individual deliveries to homes and workplaces across the country. The pandemic pushed this shift even further, with online shopping becoming the default choice for convenience, variety and price.
With this shift came higher expectations. Long waits and poor delivery experiences are no longer tolerated. Fast, flexible and reliable delivery is now a key part of the customer experience, directly shaping how people view a brand.
Delivery has become central to customer loyalty. In a world where reviews and word of mouth travel fast, one bad experience can damage a retailer’s reputation.
Speed and reliability are now standard, not extras. Retailers need to prioritise their last mile operations and work with experienced logistics partners who can meet today’s delivery demands and keep customers coming back.
The Future Of Last Mile Delivery
Last mile delivery is becoming more important than ever due to the surge of online orders. In 2020, over two billion people purchased goods or services online, with global eCommerce sales surpassing $4.2 trillion.
The pandemic pushed supply chains to the max, testing the capacity, strategies, risk-related dimensions, scale, and human resources required to make last mile delivery models work. It accelerated digitisation and increased the value of data, while consolidating the wider logistics industry.
Global consumer behaviour is forecast to grow demand for last-mile delivery by some 78% by 2030. With Covid-19 as a catalyst, an estimated 17.2 million consumers in the UK - nearly a quarter of the entire population - is forecast to permanently change the way they shop, with eCommerce in the UK expected to rise from 19.2% of total retail to 33.8 % by 2024, and 53% by 2028.
It is therefore imperative that retailers and businesses partner with an experienced and certified logistics company they can trust, who operate with integrity, transparency and a forward-looking approach.
Impeccable Service
Rhenus have used Last Mile for a number of years and have delivered on time every time , the attention to detail and customer service are second to none.
Alan Holmer // Head Of Logistics
Passion Delivered
Regardless of if you are a small or large business, you can be assured that your delivery and transportation needs are in safe hands. Our operation is overseen by a planning team boasting decades of experience in an industry that requires expert levels of planning and organisation. Our tireless fleet operates all over the UK and is geared towards finding the most cost-effective and efficient solutions for our customers.
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